If you're having trouble logging in to your account to manage your subscriptions:. The maximum number of login attempts is five. If you have exceeded five failed login attempts, refresh your web browser to reset the login attempts. This requires you
Canceling Subscriptions. To cancel your subscription, you will first need to log in to your account. Click the Subscriptions tab, then click on the subscription you want to cancel. Click Cancel located near the bottom of the item page. You would use
Changing Delivery Schedule. Once logged in, click on Upcoming Orders to see all upcoming deliveries for your subscriptions. To change a delivery date, click on the upcoming order you wish to change. Clicking Order Date will prompt a popup calendar wh
Skipping an Order. Log in to your Michele's Granola account. Click the Upcoming Orders tab, then click on the order you want to skip. To skip a delivery, you can click 'Skip' next to the scheduled order. For additional support, phone Michele’s Granol
Change Frequency. To change your order frequency, click on Subscriptions in the menu bar. Click on the subscription you would like to update. On the next screen click Order frequency and a popup window showing frequency options will appear. Select th
Adding a Product to the Subscription. Once logged in, select the Subscriptions tab, then click Add Product. This will redirect you to a page where you can search, view, and select additional products to add to your upcoming deliveries. Search by prod
Updating Your Shipping Address. Once logged in, click on Shipping addresses and click on the address you want to change. This only affects the shipping/delivery address, this does not update billing information related to the method of payment. You w
Update Billing Information. Under the Payment Methods tab, you will find the current method of payment along with the current billing address. If your card has expired or you would like to change the card on file, click Add new payment method and com
Swapping a Product. Once logged in, click on Subscriptions in the menu bar. Click on the subscription item you would like to swap. On the next screen, click Swap product. Clicking the desired replacement product will take you to the product page wher
Purchase History. Once signed in, the Purchase History section will show all successfully charged orders for your subscription account and their corresponding order numbers. For additional support, phone Michele’s Granola weekdays between 9am – 4pm a